IMPORTANT NOTICE: This is an independent third-party recharge service operated by MIDDLETON O2COOL INVESTORS LLC. We are NOT affiliated with, endorsed by, or connected to any telecom operator.
Terms & Conditions

Terms & Conditions of Service

Please read these terms carefully before using our mobile recharge service. These terms govern your use of our independent third-party platform.

1. Acceptance of Terms

By accessing and using the UAE Mobile Pay service operated by MIDDLETON O2COOL INVESTORS LLC, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

UAE Mobile Pay provides online mobile recharge services for UAE telecom networks as an independent third-party provider. We are NOT affiliated with, endorsed by, or connected to any telecom operator including but not limited to Etisalat, Du, or Virgin Mobile.

3. User Responsibilities

  • You must provide accurate and complete information when using our services
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must use the service only for lawful purposes and in accordance with these terms
  • You must not attempt to disrupt or compromise the security of our platform

4. Payment Terms

  • All payments must be made in full before the recharge service is processed
  • We accept major credit cards, debit cards, and other payment methods as specified on our website
  • Transaction fees, if any, will be clearly displayed before payment confirmation
  • Payment information is processed securely through PCI-compliant systems

5. Service Availability

While we strive to provide continuous service, we cannot guarantee uninterrupted availability. Our service may be temporarily unavailable due to maintenance, system updates, or circumstances beyond our control.

6. Refund Policy

  • Refunds are available for failed transactions that do not result in successful recharge
  • Refund requests must be submitted within 30 days of the transaction
  • Refunds are typically processed within 3-7 business days to the original payment method
  • We reserve the right to investigate suspicious refund requests

7. Limitation of Liability

MIDDLETON O2COOL INVESTORS LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our service. Our total liability is limited to the amount paid for the specific transaction in question.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your information.

9. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by MIDDLETON O2COOL INVESTORS LLC or used with permission. You may not use, reproduce, or distribute any content without explicit written consent.

10. Termination

We reserve the right to terminate or suspend your access to our service immediately, without prior notice, for any reason including breach of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or the use of our service shall be subject to the jurisdiction of UAE courts.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

MIDDLETON O2COOL INVESTORS LLC
One Central, Level 14, Suite 1402
World Trade Centre, Dubai, UAE
Phone: +971-4-424-7890
Email: [email protected]

14. Definitions

"Service"

Refers to the UAE Mobile Pay online platform and mobile recharge services provided by MIDDLETON O2COOL INVESTORS LLC.

"User" or "You"

Refers to any individual or entity that uses our mobile recharge service.

"Third-Party Provider"

Refers to our status as an independent service provider not affiliated with any telecom operator.